troubleshoot issue Troubleshooting

Basic Troubleshooting Steps

Depending on the nature of the issue, make sure to follow the steps below to troubleshoot:

  1. Restart your phone
  2. Uninstall then reinstall the Gro app
  3. Clear your cache using your browser tools
  4. Visit app store and download most recent app version if your version is outdated
  5. Check for stable internet connection
  6. Running low memory? Make some space on your phone

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